FAQ
SO... WHAT'S THE WEATHER LIKE UP THERE?
Our favourite question! Usually it's a little windy ;)
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WHAT IS THE COST OF BOOKING 'X' AMOUNT OF STILT WALKERS FOR 'Y' AMOUNT OF TIME?
To reserve a date/time for your booking there is a $25 deposit (that will be subtracted from the total amount at time of payment). Otherwise, to get the most accurate estimate for any of our services, it is always best to contact us us directly so all contributing factors can be discussed on an individual basis
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HOW MUCH ADVANCE NOTICE DO I NEED TO MAKE A BOOKING?
We prefer a minimum of 2-3 weeks, though the more time the better, especially if it falls at a busier time of year. More time also allows room for preparing new costumes, if applicable. That being said, if there isn't that much time before your event, don't let that discourage you, feel free to send a message our way and we will see what can be worked out (no guarantees)
WHAT IS YOUR CANCELLATION POLICY?
As a part of the booking process, a deposit of $25 is required to save the date. If the date needs to be cancelled/changed before the one week mark prior to your event, the deposit will be returned to you. If it is less than a week to the event, we will keep the deposit to compensate not reasonably being able to book another event for that time
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WHAT ARE YOUR PAYMENT POLICIES/HOW DO YOU ACCEPT PAYMENTS?
We require a deposit of $25 at the time of booking your date (refer above for details). We currently accept Cash, Cheque, and E-Transfers
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DO YOU DO ANY VOLUNTEER/CHARITY EVENTS?
Message us and we can certainly discuss this on a situational basis
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HOW CAN I REACH YOU?
You can reach us by clicking on the CONTACT tab at the top of the page, by emailing us at IslandStiltAlliance@gmail.com, or on Facebook, Instagram, or Twitter
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WHAT IF I HAVE A QUESTION THAT ISN'T LISTED HERE?
Feel free to shoot us your question at the contact information above or by clicking on the CONTACT tab at the top of the page
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